For step-by-step instructions, you can also reference How to Access Your Dell Digital Locker.Download or Copy the Key: Depending on the software or subscription, you may be able to download the authorization file or copy the key directly.Sign In: Open and sign into your Dell Digital Locker account.It is a secure web portal where you can view, activate, and manage software, subscriptions, and licensing information. Access Dell Digital Locker: Go to the Dell Digital Locker website.If affected, go to copy CyberLink Entitlement License Key or Redemption code from Dell Digital Delivery (DDD) Client Application or customers Dell Digital locker (DDL) account.Reach out to us at Dell Support or to Cyberlink Support with any questions, concerns, or issues redeeming and downloading and installing your Cyberlink Product.īeginning on Novemif end users receive an error message blocking the installation process, follow the instruction below for an alternative installation process.įigure 1: (English Only) CyberLink error message Cause We apologize for any inconvenience this may have caused you. If you had installed prior to November 22, 2023, or have already contacted Dell Service and Support and your installation issue has been resolved, you may ignore this message.Īt Dell, we appreciate your business and continue to work closely with our partners to minimize customer experience impact. Once you have the key copied, go to the new Cyberlink Redemption URL provided below by product and follow the prompts to redeem or activate the associated license and get your entitled Cyberlink software downloaded and installed. To get your Cyberlink Product, you need your Dell entitlement associated License Key that can be retrieved and copied (in its decrypted state) from your Dell Digital Locker Account or alternatively from your Dell Digital Delivery Application. If you have not, you must do so using a new Cyberlink provided redemption link and process, where you are prompted throughout. If you have already redeemed or downloaded and installed prior to November 22, 2023, then you should not be affected. CyberLink Director Suite 365 with Promeo.CyberLink PowerDirector and PhotoDirector.
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